Strollerderby

Will Libraries Go the Way of Video Stores?

Posted by Miriam Axel-Lute

Anyone who has both used Netflix and had an overdue library book knew it was only a matter of time until the same model was used for books. And in fact, there are a few companies out there who have been sailing in those waters, like Booksfree and Book Swim. Book Swim is now specifically promoting itself to pregnant women ("It costs a lot to buy all those pregnancy books only to discover that most of them are useless and mostly designed to scare the crap out of you." Ahem, my words, not theirs) and also parents of the voracious read-to-me set ("save money spent on buying lots of children's books that can be rented instead." Their words, not mine).

While it appeals on some level, I have quibbles with the execution: They have not yet gotten the one of the main keys to Netflix's success, which is having everything, not just the most popular stuff. I looked up several of my daughter's favorites on Book Swim, and they weren't there. Not only that, but her not-all-that-obscure beloved tales don't come anywhere near meeting the fine-print criteria for the cheery "just tell us what you want and we'll buy it for you!" option, which include "an Amazon sales rank of at least 20,000." That's pretty narrow folks. I think there must be 20,000 best-selling unofficial political biographies alone.

If you're going to charge $20 to 40/month for 3 to 11 books at a time (Book Swim. Don't get fooled by their low intro rate—it's one month only) or $10 to $50/month for 2 to 15 books at time (Booksfree), you need super-duper-special selection and service. Remember folks, you are competing against free. I suppose if I had to drive to the library, or had a work schedule that conflicted with its hours, the delivery aspect would be more of a draw and feel like less of an environmental faux pas, but from my home office it just looks like one more lost excuse to get out of the house for 15 minutes. (And it's worth noting that many libraries apparently will deliver too under some circumstances.)

I'm sure the right person with sufficient capital could iron out these issues, add a recommendation engine, and be really in business. (Unless the higher cost of shipping books compared to DVDs just makes it an idea whose time hasn't come after all. It's possible.)

 But what really troubles me, of course, is the idea of abandoning the library. Libraries still serve as one of the rare public meeting spaces not devoted to commerce. They help kids with research and adults with job hunts and starting businesses and their own formal and informal educations. Libraries buy books based on both popularity and serving their public. They tend to fight the good fight to make sure controversial material is available. You know, good qualifty-of-life, bastion of democracy stuff.

We recently had a budget vote on a large plan to expand and upgrade the branch libraries up here in Albany, so I've seen the research about the social and economic benefits of a good library. But I've also heard from the kooks who say that with the Internet and big-box bookstores, we don't need libraries anymore, and I hate the idea of giving them more ammunition. I know book renters would still pay their library taxes, but usage rates and general familiarity are crucial to keep libraries' budgets away from the ax.

I think with the right savvy, libraries are up to the task of competing with even an improved book rental service. Already, through inter-library loans you can get almost anything, and with my countywide system's online reservation system, it's almost as easy as Netflix to request something. A little slow to get it, but that should be fixable. Make renewing easier, with a warning system when something's coming due, and you're most of the way there for me.

Besides, for picture books, the library already wins hands down: My daughter gets the tactile adventure of browsing the shelves and discovering hidden gems, and we get the excuse of "Oh, that has to go back to the library now!" when a not-quite-gem has worn out its welcome. 

Photo by Sugar Pond.

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Comments

 

Sara said:

I work at a library, though in a slightly different situation as it is a University library (http://library.plymouth.edu/).  I will say though that this particular library has done an excellent job of keeping up with patron's needs.  We've got lots of computers and internet access, books galore (we are constantly expanding our collection), a very active inter-library loan department, and enough technology available to keep even the biggest technology hungry patrons busy.  I think that for most libraries the challenge is keeping up with patron's technology needs as well as hanging onto the tried and true feel of a well-stocked library.  Book sites may appeal to some audiences, but I think that the tactile experience of flipping through books will keep libraries around for the foreseeable future.

November 18, 2008 3:02 PM
 

BBBGMOM said:

I love the public library.  I go there at least once a week with and without my children.  I would be heartbroken if libraries became obsolete.  I still see teenagers huddling at the tables with their backpacks the way we did 20 years ago... It's an institution!

November 18, 2008 3:24 PM
 

Jake said:

Hmm-- it's an interesting question, and one with much more urgency given the general decline of readership in the United States. I suspect that if the majority of people read frequently, this kind of business wouldn't have attracted a blip of anxiety from library-goers. It's only because we readers are beginning to feel like an endangered species, with libraries and corporations fighting over the last scraps of the literary audience, that we start talking worriedly about the library's role as a social institution.

Without that sense of panic, though, I don't see how a company like this threatens the libraries' survival, or even encroaches on the same territory. An Amazon sales rank limit of 20,000 is fairly narrow, you're right-- it sounds as if they're going for the James Patterson Danielle / Steele, which admittedly is where the money lies in books these days. I don't see that kind of audience, the pop-literature airport-novel crowd that shops for books in Walmart, as a frequenter of libraries. The literati and people interested in books beyond bestsellers and wouldn't defect from the libraries to BookSwim anyway.

In the end, I don't see online book rental as any more of a threat to libraries than Book of the Month clubs or used bookstores. If anything, I'd imagine an online book rental site would increase the reading audience by making books more conveniently available, and perhaps cheaper for fast readers. Not the Lolita & Last Temptation of Christ readers, perhaps, but at least other people engaged with the written word who can't otherwise get themselves to a cheap, quality selection that's open during their free time.

November 18, 2008 6:58 PM
 

Lucy said:

There have been beautiful libraries being erected recently that are architectural and technological wonders.  Recently, we went to the one in Seattle and San Francisco.  They are huge gathering places for the community.  Library cards and patronage have actually been increasing in the past couple of years.   As a former teacher, I love how libraries are the great equalizer in letting people of all socio-economic free access to knowledge.

In Texas, you can get a free TexShare card and can go to any library in the state.  My son and I go to the library at least twice a week for Lapsit and once a month for the La Leche meeting.  And if my husband is working at home, I can even attend the knitting group.  We love the library.

November 18, 2008 7:00 PM
 

MissB said:

Here in Chicago I can renew my books and DVDs online.  So I rarely have to rush to the library or pay a late fee.

November 18, 2008 7:33 PM

About Miriam Axel-Lute

Miriam Axel-Lute is a freelance writer, editor, poet, and urban planning junkie. She lives, works, and gardens in Albany, NY, with her two partners and daughter.

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